Resources

Contacts

Contacts

If you have questions about your company benefits, you can call or email the Total Rewards Team.


Total Rewards Team

Service Provider Contacts List

Anthem BlueCross Blue Shield
Medical Claims Administrator
1-866-475-4303
anthem.com
O.C. Tanner
Service Award Administrator
1-888-708-7080
octanner.com/customerservice
CVS/caremark
Pharmacy Benefit Administrator
1-800-935-4094
caremark.com
Omada for Joint & Muscle Health
Program Administrator
omadahealth.com
Delta Dental
Dental Claims Administrator
1-800-521-2651
deltadentalins.com
PrudentRx
PrudentRx Administrator
1-800-578-4403
prudentrx.com
Health Advocate
Health Advocate Program Administrator
1-866-799-2731
HealthAdvocate.com/members
SurgeryPlus
SurgeryPlus Program Administrator
1-855-715-1698
westlake.surgeryplus.com
Health Advocate Expert
Medical Opinion (EMO)
Health Advocate Expert
1-866-799-2731
HealthAdvocate.com/members
answers@HealthAdvocate.com
Vanguard
401k Administrator
1-800-523-1188
vanguard.com/retirementplans
Life and AD&D Insurance
New York Life
1-800-284-0270
benefits@westlake.com
VSP
Vision Administrator
1-800-877-7195
vsp.com
Lincoln Financial
MyLincolnPortal.com
Intake Specialist:
1-800-213-6225
Case Manager:
1-800-291-0112
Leave Specialist:
1-866-630-9320
WageWorks/HealthEquity
HSA, FSA, COBRA Administrator
1-877-924-3967
wageworks.com
Lyra Health
Employee Assistance Program
1-877-266-8750
Westlake.lyrahealth.com
Customer code: #westlake977
care@lyrahealth.com
Workday
Benefit Enrollment Portal
hr.westlake.com/workday
Newsletters

Newsletters

Get timely news and information to help you live a healthier life.


Anthem

Health Advocate

Lyra Health

Benefits Enrollment

2024 Benefits Enrollment

Click on the link below for details on enrolling for 2024 coverage and on Westlake’s benefit plans. You will make your benefit elections through Workday.


Other Details

Life Events

Life Events

To help you consider how your life change will affect you and your Westlake benefits coverage, review the Information on Life Events chart under "Other Details". Any changes to coverage must be made within 30 days of the qualifying life event. Required documentation must be uploaded to your benefit enrollment portal within the 30-day deadline.


Other Details

Dependent Eligibility and Verification

Dependent Eligibility and Verification

If you’re enrolled in any of Westlake’s benefit plans, you may also enroll your eligible dependents in that plan. For Westlake health, life and AD&D plans.


Your Eligible Dependents Include

  • Your legal spouse (as lawfully married under applicable state law) from whom you are neither divorced nor legally separated
  • Your children up to age 26, including your natural children, stepchildren, children for whom you have legal guardianship (including foster children) and adopted children.
  • Your children age 26 or older who are mentally or physically disabled and who rely on you for support and care.

It is important to verify that all of your enrolled dependents meet each plan’s required eligibility criteria.

When enrolling eligible dependents, you will need to upload the following required documentation to your benefit enrollment portal within 30 days of date of hire:

For legal spouse:

  • Certified marriage certificate

For covered children:

  • Certified birth certificate
  • Certified adoption paperwork
  • Certified legal guardianship paperwork
COVID-19 News and Resources

COVID-19 News and Resources

Please see below for information on COVID-19 news and resources.


  • News and Updates: Click here to visit the CDC website for the most up to date COVD-19 information.
  • Vaccines: Click here to get a FREE COVID-19 vaccine, booster or flu shot – all in one place.
  • Anthem Coronavirus (COVID-19) Resource Center: Anthem Coronavirus (COVID-19) Resource Center offers information on vaccination, check symptoms, find a testing center and much more. To learn more, click here.
  • Anthem Sydney App COVID Testing. To learn more, click here.

Westlake

Access important company news and information.

Benefits Concierge
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Have questions about your benefits?

Contact Health Advocate, your benefits concierge at 1-866-799-2731 or visit their website at HealthAdvocate.com.